Privacy Policy

1. About this policy

Specials Nite is operated by Grow Unlimited Pty Ltd, ABN 34 618 591 281 ("we", "us"). This policy covers specialsnite.com, specialsnite.com.au, our app and our emails. We handle personal information in line with the APPs whether or not the small-business exemption would otherwise apply to us. We do not sell personal information.

2. What we collect

Diners (Patrons)

• Account details: name or display name, email address, password (stored hashed), and settings such as the weekly deals email.
• What you add: reviews, ratings, photos, edit suggestions, venues and specials you submit, and specials you save.
• Location: if you allow it, your browser shares your location so we can centre the map and find nearby specials. We may save a default location or suburb with your account or weekly-email subscription so we can show specials near you. You can use the site without sharing location.
• If you use Rewards: your date of birth or 18+ confirmation, visits scanned at venues with Rewards switched on (venue, date, time, staff member, the food total entered), points and perks redeemed, and fraud-prevention signals such as device and approximate location of the scanning device.
• If you use a Creator Code: which code you used and the points it generated.

Venues and advertisers

• Business contact details published by the venue (for example email, phone, website and social profiles), and the source and date we found them.
• Account details of owners, managers and staff who claim or manage a listing.
• Purchase records for paid listings. Card payments are handled by Stripe; we receive confirmation and limited details (for example card brand and last four digits), never the full card number.
• Emails you send us, and whether our emails were delivered, bounced or led to a claim.

Everyone

• Technical information: IP address, browser and device type, pages viewed, and events such as listing views and "get directions" taps (used in aggregate to show venues how their listing is doing).

3. How we collect it

Directly from you; from venues and their staff; from public sources such as venue websites, business directories and open map data (for venue business details only); from our service providers (for example Stripe and our email systems); and automatically when you use the site.

4. How we use it

• To run Specials Nite: show listings, keep specials accurate, handle accounts, claims, reviews and photos.
• To verify venue claims and prevent fraud, spam and abuse (including in rewards and referrals).
• To process payments and keep business and tax records.
• To contact venues about their listing, and diners who have asked for updates.
• To show venues aggregated statistics about their listing.
• To improve the service and meet our legal obligations.

5. Emails and unsubscribing (Spam Act 2003)

We email venues, about their listing on Specials Nite, at addresses published for business contact (for example on the venue's own website or public business listings). We email diners only if they have opted in. Every marketing email identifies Grow Unlimited Pty Ltd as the sender, includes our contact details, and has a one-click unsubscribe link. Unsubscribing takes effect immediately in our systems (and always within 5 business days), and we keep a suppression record of the address so we do not email it again. We do not email role inboxes such as jobs@ or careers@, and we do not send "invite a friend" emails.

6. What venues see

Venues see public reviews and photos on their listing and aggregated statistics (for example numbers of views and direction requests). When you use Rewards, a venue with Rewards switched on sees what its staff need at the counter: your first name and last initial, your tier and perks available at that venue, and the visits and redemptions made at that venue. Venues do not get your email address, phone number or your activity at other venues.

7. Who we share it with

• Service providers who help us run Specials Nite, under confidentiality obligations: hosting and backup, email delivery and security filtering, payment processing (Stripe), mapping, and analytics.
• Professional advisers, and a buyer of our business if Specials Nite is sold (who must handle it under this policy).
• Law enforcement or regulators where required or authorised by law.

We do not sell or rent personal information, and we do not give venues diner contact details.

8. Overseas storage and services

Our main servers are in Australia. Some providers may store or process information overseas, including in the United States (for example Stripe for payments, Google for maps and analytics, and Cloudflare for content delivery and security). We take reasonable steps to ensure they protect it consistently with the APPs.

9. Security and retention

We use encryption in transit (HTTPS), access controls, hashed passwords and regular backups. No system is perfectly secure; if a data breach is likely to cause serious harm we will notify affected people and the Office of the Australian Information Commissioner as the Notifiable Data Breaches scheme requires.

We keep personal information only as long as we need it: account information while your account is open; purchase records for 7 years (tax law); unsubscribe and suppression records indefinitely so we can honour them; rewards records for 2 years after your last activity unless needed for a dispute.

10. Cookies, local storage and analytics

We use cookies and browser storage to keep you signed in, remember settings and saved specials, and measure how the site is used. The points and badges currently shown in the app are stored only in your browser. You can clear these in your browser settings; some features may stop working.

11. Access, correction and deletion

You can ask for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete your account. Venues can ask us to correct or remove their listing. We respond within 30 days and do not charge for requests. We may need to confirm your identity first.

12. Complaints

Contact us first and we will respond within 30 days. If you are not satisfied, you can complain to the Office of the Australian Information Commissioner (oaic.gov.au, 1300 363 992).

13. Contact us

Privacy questions and requests:

Grow Unlimited Pty Ltd, operator of Specials Nite (ABN 34 618 591 281)
P.O. Box 4134, Hoppers Crossing, Victoria 3029, Australia
Email: marketing@specialsnite.com